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Release Notes: December 10, 2025 Follow

These updates are available to all customers as part of the December 2025 Emburse Book release.

Highlights

  • Hotel search radius filter: Improve visibility of preferred hotels with a configurable distance slider.

  • Custom ticket line pattern: Increase accuracy of ticketed-status detection for agencies using modified TAW formats.

  • Hide fares for award and promo travel: Support programs that must suppress pricing during the booking flow.

Plan for Change

ADMIN

Emburse Book Domain and Email Address Transition
Deployment Schedule:

  • Phase 1: Starts December 10, 2025 (stand-up milestone provided by engineering).

  • Phase 2: Email branding cutover completes March 10, 2026.

Description of Change
Emburse Book is moving from the legacy public domains certifytravel.com and embursebook.com to book.emburse.app. This includes customer-facing URLs and outbound system email addresses. During Phase 1, the new domain is stood up and working. During Phase 2, all email branding transitions to @book.emburse.app. Redirects will operate temporarily, but your organization should update references before the March cutover.

Customer Action Required

  • Update bookmarks and allowlists: Replace any use of certifytravel.com and embursebook.com with book.emburse.app.

  • Update allowlisted sender addresses: Add noreply@book.emburse.app when available.

  • Remove retired sender: Remove DO_NOT_REPLY@nutravel.com after the March 10 cutover.

  • Confirm email authentication: Verify SPF, DKIM, and DMARC remain aligned with your mail and security policies.

  • Validate SSO behavior: Confirm that authentication functions as expected during and after the domain transition.

  • Coordinate with IT: Inform internal IT teams so DNS, email, and security updates align with organizational change windows.

Value to the User

  • Provides a consistent Emburse brand experience across booking, notifications, and support.

  • Reduces confusion through consolidation into a single, modern domain.

  • Improves security and reliability through updated DNS, SSL, and infrastructure.

Additional Notes

  • The legacy domains will continue redirecting during the transition window.

  • SSO configurations will support both old and new domains during the switchover.

  • API and FTP endpoints remain unchanged to avoid service disruption.

Features

TRAVEL BOOKING

Hotel Search: Custom Radius Filter for Preferred Hotels

The hotel search experience now includes a configurable proximity filter that allows users to refine results based on distance from their selected location. A new distance slider appears in the search results panel and ranges from 0 miles to the farthest available hotel. Filtering automatically re-applies the user’s selected sort order and remains compatible with the existing CompanyPreferredByDistance ranking logic.

A new policy rule enables Travel Management Companies to define custom text patterns that indicate when a PNR has been ticketed. This enhancement is designed for agencies whose post-ticketing routines modify or replace traditional TAW lines. Emburse Book now supports multiple ticketing patterns and triggers the Ticketed status whenever a matching pattern is detected during PNR read.

The underlying PNR ingestion logic has been updated across Sabre, Apollo, Galileo, and Amadeus. For example, a pattern such as INVOICEISSUED may be used to identify that a booking has been ticketed.

This update increases accuracy for agencies using customized ticketing workflows. Administrators must attach the Custom Ticket Line Pattern – Ticketed rule and enter the appropriate pattern value to ensure correct status assignment.

Custom Ticket Line Pattern for “Ticketed” Status

Travel Management Companies can now define custom text patterns that indicate when a PNR has been ticketed. Emburse Book recognizes multiple patterns and correctly applies the Ticketed status across Sabre, Apollo, Galileo, and Amadeus.

This improves accuracy for agencies whose post-ticketing processes modify TAW lines. Administrators must add the Custom Ticket Line Pattern – Ticketed rule and enter their agency’s ticketing format.

Hide Fare Prices for Award/Promo Travel

A new policy rule enables administrators to hide all fare and pricing details across the booking flow. This supports award travel, promotional programs, incentive travel, and other scenarios where pricing must not be displayed to travelers.

When enabled, the Hide Fares rule suppresses fare-related UI elements and CTIDs throughout the system, including:

  • Air matrix and schedule search

  • Seat maps

  • Car and hotel search results

  • Option Builder and Verify Fares

  • Itinerary and cost summary pages

  • Confirmation emails

Price buttons now display Select instead of the fare amount. Layout adjustments occur automatically to maintain a clean, readable interface when pricing is hidden.

This update ensures compliance with travel programs that require complete fare suppression while maintaining a consistent user experience. Administrators must add the Hide All Prices rule to activate this functionality for applicable award and promotional travel scenarios.

 

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