Release Notes: September 9, 2025 Follow

This release introduces new options for managing Trip Authorization emails in Emburse Book. Administrators can now customize approval and denial notifications, as well as control when emails are sent. These enhancements provide organizations with more flexibility, clearer communication, and a streamlined approval experience.

Please contact our Support team if you have questions or need assistance updating custom configurations. We appreciate your cooperation as we continue to improve and streamline our platform.

Highlights

• Customizable approval and denial emails: Administrators can tailor Trip Authorization notifications for approvers and travelers.

• Flexible notification suppression: New options let administrators suppress unnecessary Trip Authorization emails to reduce inbox clutter.

Plan for Change

ADMIN

Emburse Book Domain and Email Address Transition
Deployment Schedule:

• Phase 1: Starts December 10, 2025 (stand-up milestone provided by engineering).

• Phase 2: Email branding cutover completes March 10, 2026.

Description of Change
Emburse Book is moving from the legacy public domains certifytravel.com and embursebook.com to book.emburse.app. This includes customer-facing URLs and outbound system email addresses. During Phase 1, the new domain is stood up and working. During Phase 2, all email branding transitions to @book.emburse.app. Redirects will operate temporarily, but your organization should update references before the March cutover.

Customer Action Required

• Update bookmarks and allowlists: Replace any use of certifytravel.com and embursebook.com with book.emburse.app.

• Update allowlisted sender addresses: Add noreply@book.emburse.app when available.

• Remove retired sender: Remove DO_NOT_REPLY@nutravel.com after the March 10 cutover.

• Confirm email authentication: Verify SPF, DKIM, and DMARC remain aligned with your mail and security policies.

• Validate SSO behavior: Confirm that authentication functions as expected during and after the domain transition.

• Coordinate with IT: Inform internal IT teams so DNS, email, and security updates align with organizational change windows.

Value to the User

• Provides a consistent Emburse brand experience across booking, notifications, and support.

• Reduces confusion through consolidation into a single, modern domain.

• Improves security and reliability through updated DNS, SSL, and infrastructure.

Additional Notes

• The legacy domains will continue redirecting during the transition window.

• SSO configurations will support both old and new domains during the switchover.

• API and FTP endpoints remain unchanged to avoid service disruption.

Features

TRAVEL

Trip Authorization: Customizable Approval and Denial Emails
Organizations can now customize Trip Authorization email templates for approval and denial notifications. This allows administrators to tailor messaging to match their organization’s language, branding, and communication style.

• What changed? Customizable templates for approval and denial emails, with separate options for approvers and travelers.

• Who is affected? Approvers and travelers who receive Trip Authorization notifications.

• Configuration: Administrators can check or uncheck options in Trip Authorization Policies to select templates for each audience.

• Why it matters: Ensures approval and denial notifications reflect organizational preferences and provide clearer communication.

• Action required: None. Existing policies continue to function as expected.

Technical details

• New check options added under Notification Settings, defaulted to enabled for backward compatibility.

• Separate template selections now available for approver and traveler notifications.

• New custom text IDs support the default Trip Authorization templates.

Improvements

TRAVEL

Trip Authorization: Suppression Options for Notifications
Administrators now have more control over when Trip Authorization emails are sent. New configuration options make it possible to suppress approval-related notifications when they are not required.

• What changed? Administrators can uncheck options in Trip Authorization Policies to stop sending specific approval status emails.

• Who is affected? Approvers and travelers receiving Trip Authorization status change notifications.

• Why it matters: Reduces unnecessary emails, simplifies approval processes, and ensures only relevant stakeholders are notified.

• Action required: None. Existing policies continue to work. New policies send notifications by default unless configured otherwise.

Technical details

• Email logic now checks policy settings before generating notifications.

• The correct Trip Authorization Policy (Level One or Level Two) is applied when sending status change templates.