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Updating Existing Custom Locations


You can create Custom Locations so a company can use co-terminals (air travel) or area locators (hotel stay) for their users to search by. Each Custom Location created is available to users on the Air HomeHotel Home, and Interactive Map screens. 

This article shows you, a TMC Administrator, how to update existing custom air and hotel locations. 

Please Note: When working from a Travel Management Company on behalf of a company using Certify Travel, be sure to first select a SYSOPADMIN in the company you are going to Edit. This ensures you are editing and testing policy of the selected company.

Step 1: Select Policy Setup in the Admin menu. Then, Custom Locations


Step 2: The Custom Locations list page opens. Click the pencil icon next to the Custom Location Name in the list that requires the update.


Step 3: The Custom Location screen opens for the existing location. Use the fields provided to make edits.


Deleting a Custom Location

Once a Custom Location is attached to a policy tree branch or a rule group, the rule (including the custom location) must first be detached from the Policy Tree Branch. Once detached, select Delete for that location to delete it.


A prompt displays asking you to OK or Cancel the request.


  • Cancel - The custom location list redisplays with the location in place.
  • OK - The custom location list redisplays with the location removed.
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