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Release Notes: January 21, 2021 Follow

Smart Links

Smark Links is a new feature being introduced in this release. After taking an action, such as creating a new traveler profile, the system will present you with beneficial shortcuts, such as the one shown below. Presently, this is the only Smart Link. If you have suggestions for a Smart Link, be sure to let us know via our support site.

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Hotel Shopping Enhancements

Travelers often have travel preferences/policy settings configured that exclude or prohibit results. This leads travelers to believe the inventory is unavailable or that the tool is not working. The new centralized messaging section located above the hotel options will provide additional information to the traveler.

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Previously, certain room types could be removed from hotel results using policy. Unfortunately, travelers wonder why certain rooms they saw on off-channel sites did not exist in our option set. When a room violates policy, a new message has been introduced at the top of the room results. The message clarifies out-of-policy rooms are now available to be viewed, but not booked, at the bottom of the room list.

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Dynamic Hotel Filtering

Filters may be selected to narrow the result set. The number of properties available for the remaining unselected filters will be show in (xx).

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In the above screenshot, there are no Choice Family properties available that also meet the selected criteria of having 4 Crown Ratings. The shown message will appear when the user hovers over the Choice Family filter. This enables travelers/travel planners to quickly narrow their search results.

In Policy Filter

Previously, travelers would not see properties that violate policy. This led to dissatisfaction with the tool because they believed the tool was not returning all results. Travelers can now filter down to only show properties that are compliant with policy. Alternately, they will be able to deselect it to see all properties, including those that violate policy.

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New or Updated Custom Text ID's as follows:

CTID # Section/Sub-Section Description Default Text
110720 Error Messages/Travel Hotel Rooms Out of Policy Message Don't see what you are looking for? Room rates that violate policy can be found at the end of this list.
110721 Error Messages/Travel Hotel Name Filter Placeholder Text Full or Partial Name
110722 Error Messages/Travel Car Option out of Policy Warning: Not Car Contract Rate or Lower

This car rate is not available due to corporate policy. Please select a preferred/contract rate <i>or</i> a rate that is less than the lowest preferred/contract rate.
110723 Error Messages/Travel Car Option out of Policy Warning: Not Lowest Car Rate This car rate is not available due to corporate policy. Please select the least expensive car rate.
110724 Error Messages/Travel Car Option out of Policy Warning: Not Car Contract Rate This car rate is not available due to corporate policy. Please select a preferred/contract rate.
110725 Error Messages/Travel Car Option Out of Policy Warning: Not Preferred Car Vendor This car company is not available due to corporate policy. Please select another car company.
110726 Error Messages/Travel Car Option out of Policy Warning This car option is not available due to corporate policy. Please select another car option.
110727 Error Messages/Travel Car Option Warning: Don't see what you are looking for? Don't see what you are looking for?
110728 Error Messages/Travel Hotel Option Warning: Don't see what you are looking for? Don't see what you are looking for?
110730 Error Messages/Travel Hotel Rate out of Policy: Preferred Only This room rate is not available due to corporate policy. Please select a preferred/contract rate.
110731 Error Messages/Travel Hotel Rate out of Policy. Least Expensive Only. This room rate is not available due to corporate policy. Please select the least expensive room rate.
110732 Error Messages/Travel Hotel Rate out of Policy: Not Preferred Hotel Chain This hotel chain is not available due to corporate policy. Please select another hotel chain.
110733 Error Messages/Travel Hotel Rate out of Policy: Crown Rating This hotel is not available due to corporate policy. Please select Hotel with a higher crown rating.
110735 Error Messages/Travel Hotel Rate out of Policy: Property Contract Only This hotel is not available due to corporate policy. Please select a preferred/contract Hotel.
110736 Error Messages/Travel Hotel Rate out of Policy: Non-Refundable Only This room rate is not available due to corporate policy. Please select a room rate that is refundable.
110737 Error Messages/Travel Hotel Rate out of Policy: Contracts or Lower This room rate is not available due to corporate policy. Please select a preferred/contract rate or a rate that is less than the lowest preferred/contract rate.

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