Certify Travel works with several Global Distribution Systems (GDS) to provide robust travel services for users.
However, some travel vendors, like Allegiant Air and Volaris, sell their travel services outside of the GDS search. To include travel vendors in search results, Certify Travel provides a feature called the SuperSwitch to connect with these outside travel shopping sources. The SuperSwitch then connects to Travelfusion.
This article shows you, a TMC Administrator, how to activate the SuperSwitch required for air and add it to your Policy Tree.
Setting up Air SuperSwitch
Step 1: On your Certify Travel homepage, click Admin. Then, click Policy Setup, followed by Super Switch Settings.
Step 2: Next, click Add New Provider Setting under the Provider Settings menu.
Step 3: Enter the Super Provider Name and choose Travelfusion in the Vendor drop-down menu. When complete, click Save.
Please Note: Advance Settings are used for testing only. Please contact support prior to using this feature.
Step 4: Return to the Super Switch Settings page. From here, click Add New Air SuperSwitch Setting.
Step 5: Enter an Air SuperSwitch Setting Name and choose your air provider under the Provider drop-down menu. Enter an Agency Email Address to be notified of any booking errors that require action. Check the Air Supplier(s) you need and enter any credentials you have that are accepted for a Supplier.
Select if you would like to Add Passive Rail Segments in GDS by checking the checkbox. This will create a PNR in your GDS with passive segments for the air segments (See the tooltip on the Air Passive Segment Type for available formats). Review the default documentation that will be added to the Passive booking. You can select Custom Documentation to adjust any entries. There are also options to add the form of payment and a OTH/TUR line.
When complete, click Save.
Add the Air SuperSwitch Setting to a SuperSwitch Policy
Step 1: On the Certify Travel homepage, click the Admin menu. Then, click Policy Setup followed by SuperSwitch Policy.
Please Note: Only one SuperSwitch Policy is allowed per branch.
Please Note: The name Prefix is a required field. This field must be populated in order to book. if the traveler does not have a Prefix in their profile, the user will be prompted at the time of booking to add the information.
Step 2: Click Add New SuperSwitch Policy.
Please Note: You can also add the Air SuperSwitch Setting to an existing SuperSwitch Policy.
Step 3: Under Available Air SuperSwitch Setting(s) move the Air SuperSwitch Setting to Selected Air SuperSwitch Setting(s) and click Save.
Please Note: If you are creating a new SuperSwitch Policy, you must include the new policy on the Policy Tree.